Data Cabs
DATA CABS - Swansea's Premier Taxi Cab Company
DATACABS - Swansea's Premier Taxi Cab Company
Taxi Services

Taxi Easy Book

We are proud to announce that we are the 1st company in Swansea to introduce automated booking, IVR (Interactive Voice Response). This means you can book a cab by choosing your registered pick up point and you also have the option to speak to an operator.

  • After you have registered with us by calling 01792 474747 from a landline and ask an operator to register you onto the "Easy Book" Service, (Or fill out the form online.) you will be able to choose another 2 additional pick up locations that will be logged with Data Cabs Swansea Ltd as pick up points registered to your number.
  • Keypad No.1 on your mobile will always be your home address, No. 2 & No. 3 will give you the option of another two pick up points where you regularly want picking up by taxi - perhaps your favourite restaurant, pub or your place of work.
  • After pressing the number of your choice to let our system know where you want picking up, the ABS system will immediately place a booking into the dispatch computer system, you will then receive a repeated message clarifying your pick up point followed by a reference number which will serve as confirmation of the booking - you can then hang up.
  • Your booking has now been processed, you have now received a High Priority Status booking on our system and the next available car in your area will be dispatched to you as quickly as possible.
  • At anytime, please remember, if you would prefer to speak to an operator then press ‘0’ on your phone and you will be directed to an operator.

Taxi Easy Book

About Easy Book

This service is an automatic telephone booking service specifically designed to make it easy and fast for our regular customers.

It allows customers ringing from there phone to place a booking directly into our despatch system avoiding the normal telephone queues.

Using Caller ID, our system is able to simplify the system's use by callers - reducing a normal booking to a single push-button operation.

Easy Book allows customers the ability to book from a "menu" of their own regular trips without talking to an operator. Easy Book links to our despatch system, and allows cash and account customers wishing to make regular journeys from pre-determined points to book a taxi without speaking.

Registering and using Easy Book

From a Landline:

  1. Call 01792 474747 and ask an operator to register you onto the "Easy Book" Service. Or fill out the form online.
  2. From then on when you call us, an automated voice will confirm your home address, press 1 on your phone to book a car for an immediate pickup. If you wish to book a car for a later time, then please press ‘0’ to speak to an operator.
  3. After pressing the number 1 to book a car, the ABS system will immediately place a booking into the dispatch computer system, you will then receive a repeated message clarifying your pick up point followed by a reference number that serves as a confirmation of the booking - you can then hang up.
  4. Your booking has now been processed, you have now received a High Priority Status on our system and the next available car in your area will be dispatched to you as quickly as possible.

From a Mobile Phone:

  • After you have registered with us by calling 01792 474747 from a landline and ask an operator to register you onto the "Easy Book" Service, you will be able to choose another 2 different pick up locations that will be logged with Data Cabs Swansea Ltd as pick up points registered to your number.
  • Keypad No.1 on your mobile will always be your home address, No. 2 & No. 3 will give you the option of another two pick up points where you regularly want picking up by taxi - perhaps your favorite restaurant, pub or your place of work.
  • After pressing the number of your choice to let our system know where you want picking up, the ABS system will immediately place a booking into the dispatch computer system, you will then receive a repeated message clarifying your pick up point followed by a reference number which will serve as confirmation of the booking - you can then hang up.
  • Your booking has now been processed, you have now received a High Priority Status booking on our system and the next available car in your area will be dispatched to you as quickly as possible.
  • At anytime, please remember, if you would prefer to speak to an operator then press ‘0’ on your phone and you will be directed to an operator.

Easy Book will send any taxi that is clear close to your pick point for up to four passengers only" If you require specific taxi E.g. For a wheelchair or more than 4 passengers please press "0" and make booking with the operator.

Call Centre, Dyfed Avenue, Townhill, Swansea, West Glamorgan, SA1 6NF
Tel: 01792 474747
datacabs.com - Sat 16 Dec 2017 08:54:48

 

 

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